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 Paul Lein 
 
 
 
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I hired Russell at Capstone for a small project to pull out my old, builder-provided 28" structured media enclosure which was too small and didn't allow for the inclusion of the fiber ONT nor a UPS with a much larger 42" one from LeGrand On-Q.  Russell was very responsive in his communications and setup a time with me to go over the required work and provide an estimate on-site.  We discussed the project and he addressed my concerns before providing a very reasonable estimate, which I agreed to and scheduled a time for the install.

We remained in communications prior to the install date with additional questions I had, and on the install date, he saw that I didn't necessarily need certain components and readjusted the estimate for me to save me some money.  He then did the install very meticulously, making sure to be very respectful of the property as well as as the items to be installed.  When it was all said and done, the newly installed 42" box looked very good and professionally done, and the old 28" box was removed so well that it could even be reused if I wanted to.  I have never see that level of care with an installer before.

All in all, a great experience, and I would wholeheartedly recommend Russell and Capstone to anyone else needing assistance with their home low voltage install needs.

Summary: Excellent communications, friendly attitude, very reasonable price, and meticulous, careful install service.
  
 
  
 
 
 
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 Bernard Tamasy 
 
 
 
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Russell did a great job. He worked with me to determine issues with our TV losing the power board. He even texted with me over the weekend to do some trouble shooting. I would highly recommend Russ for all your AV and Wi Fi needs.
  
 
  
 
 
 
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 Aaron & Jen 
 
 
 
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We had an excellent experience from start to finish. From the initial consultation, Russell took the time to understand our needs and provided thoughtful guidance on what equipment and setup would work best for our space — setting clear expectations from day one.

Communication throughout the process was outstanding. He was responsive, transparent, and proactive, keeping us informed at every step. The installation itself was smooth, efficient, and extremely well organized. He was respectful of our space, maintained a clean work area, and ensured everything was installed neatly and professionally.

What truly set him apart was his attention to quality recommendations, follow-up and support. He walked us through the system after installation, made sure everything was working as expected, and provided reliable virtual support when questions came up afterward.

Overall, this was a seamless, professional experience. We would highly recommend Russell to anyone looking for a knowledgeable, dependable, and high-quality audio visual installation partner.
  
 
  
 
 
 
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 Ken Haben 
 
 
 
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Gonna add another 5star review to this site because Russ so deserves it. He’s very personable, professional, and knowledgeable. Replaced my projector after lighting fried it. He was very prompt on getting my proposal to me as we as scheduling instal. Answered all my questions as well as educating me on ones I didn’t think of. Would highly recommend him for all your media needs.
  
 
  
 
 
 
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 Jordan Ayres 
 
 
 
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I would highly, highly recommend Capstone Home Theater the next time you are looking to either update your media room or start from scratch. Russell is incredibly knowledgable about his media and the equipment that works best for the space. He works within your budget and will work with you to make your media dreams a reality! More than that, Russell is just a super friendly kind and patient person. He takes the time and makes sure everything is working correctly and that you’re happy with the end product. Whenever I need to update my media room again, I will certainly be going back to Capstone Home Theater for their help!!
  
 
  
 
 
 
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 kiran maddherla 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Russell is highly knowledgeable and professional. He guided me through the entire process of my media room setup, from selecting the right system to installing the Marquis screen, which is a total visual treat. I really appreciated that he never tried to oversell me on unnecessary items. The project was completed on time with clear communication throughout. I am extremely satisfied and highly recommend him for any media room project.

Thank you !
  
 
  
 
 
 
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 Jorge Almeida 
 
 
 
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Russ is a detailed professional who not only provides great service but is very attentive to the needs of his clients. Would strongly recommend for all types of entertainment needs because he is very knowledgeable and can always find a solution that exceeds expectations. Thank you Russ for all that you do to provide optimal service, great recommendations on electronics and alleviates a lot of stress especially when moving. Consider Capstone for all your entertainment needs, you won’t regret it. In fact you’ll be asking for more!
  
 
  
 
 
 
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 Bryan Aldridge 
 
 
 
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Russell not only was very helpful in helping us select which media equipment to chose when upgrading our home theater room, he also was very responsive in answering all our questions all while the pricing being very fair. The end result is a new home theater set up that exceeded our expectations and is both a blast and easy to use.
  
 
  
 
 
 
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 Damilola Baiye 
 
 
 
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Russel was great. Super knowledgable always there for any questions I had through the process and most especially great pricing.
  
 
  
 
 
 
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 SAI BHARGHHAV KANAPARTHY 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Russell, was very friendly, professional and knowledgeable. He did setup the media as I requested. Highly recommended for any media/home theater room setup.